Returns & Exchanges
At BRIEFING, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and original-condition items. If your order doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, and include the packing slip provided in your digital return confirmation.
- 3.Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.